EasyTeyyari — Privacy Policy

When you use the EasyTeyyari app and website, we collect the following categories of personal and sensitive data:

• Account information — your name, email address, phone number (where provided), and a securely hashed password when you create an account.
• Usage analytics — aggregated, non-identifying measurements of how features are used, so we can improve the product.
• Payment information — we never store your card or bank details. Payments are processed by our payment gateway (Razorpay); we retain only a transaction reference, the amount, and the payment status.
• Device & technical data — device model, operating-system version, app version, crash and diagnostic logs, and a push-notification token (only if you allow notifications).
• Learning activity — the courses you enrol in, mock-test attempts and scores, video and lesson progress, and doubts or questions you post.

EasyTeyyari processes your information only for these purposes:

• To meet our legal, tax and accounting obligations.
• To respond to your support requests and doubts.
• To process payments and issue invoices and receipts.
• To detect and prevent fraud, abuse and policy violations.
• To create, secure and maintain your account.
• To send you course-related notifications — only after you opt in.
• To deliver the courses, live classes, notes and mock tests you have access to.

EasyTeyyari does not sell or rent your information. We share it only with the following parties, and only as far as needed:

• Razorpay — our payment processor, to take payments and issue refunds.
• Firebase Cloud Messaging (Google) — to deliver push notifications — your device token only.
• Cloud infrastructure providers — such as Hetzner and Vercel, acting as data sub-processors under confidentiality agreements.
• Law enforcement or regulators — only where we are legally compelled by a valid order under Indian law.

These providers act on our instructions and may not use your data for their own ends.

This app is meant for people aged 13 and above. If you are a minor (under 18), a parent or legal guardian must approve your use of the app and any payments. We never knowingly collect personal data from children under 13.

Passwords are hashed with bcrypt and never stored in plain text. All traffic is encrypted in transit using TLS 1.2 or higher, and database backups are encrypted at rest. We run regular security reviews and patch critical dependencies within 72 hours of a disclosure.

With respect to the data EasyTeyyari holds, you can:

• Withdraw consent for any non-essential processing at any time.
• Delete your data, subject to legal retention requirements.
• Nominate another person to exercise these rights on your behalf, as provided under the DPDP Act.
• Correct information that is inaccurate or out of date.
• Access a copy of the personal data we hold about you.

To exercise any of these rights, email [email protected] and we will respond within the timelines required by law.

We retain personal data only as long as needed to provide the service or as the law requires. You are always free to delete your account via the in-app “Delete my account” option or by contacting [email protected]; we will remove your data within 30 days, save for records we are obliged to keep for tax or compliance (typically up to 7 years).

Should we materially change our data practices, we will post an in-app notice and refresh the “Last updated” date shown above. By continuing to use EasyTeyyari after the update, you agree to the new policy.

Questions or complaints about how we treat your data? Write to [email protected]. We respond to grievances as soon as we can and within the limits set by the DPDP Act.